Crafty Hands Club FAQ

Questions? We’ve got you.

Crafty Hands Club is supposed to make it easier to spend a little more time creating. Here’s everything you need to know about joining the club, what comes in your envelope, digital downloads, shipping, and your subscription.

Still wondering about something? Get in touch. We’re happy to help.

Where does Crafty Hands Club ship?

[INSERT CURRENT SHIPPING AREA.]

If you're launching with U.S. shipping only, say that clearly here. International customers can still be directed to the digital kits if you make those available worldwide.

Can I give Crafty Hands Club as a gift?

[CONFIRM HOW YOU WANT TO HANDLE GIFT SUBSCRIPTIONS.]

If gift subscriptions are available, Crafty Hands Club makes an especially fun gift for artists, makers, creative friends, and anyone who could use an excuse to put down their phone and make something.

Can I cancel my subscription?

[INSERT YOUR ACTUAL CANCELLATION POLICY.]

Be very clear about when someone must cancel to avoid the next month's charge. This should match the subscription terms presented at checkout.

Can I pause or skip a month?

[CONFIRM WHETHER YOUR SQUARESPACE SUBSCRIPTION SETUP WILL SUPPORT THE POLICY YOU WANT TO OFFER.]

If skipping isn't available, don't promise it here. A simple cancellation and re-subscription policy may be easier to manage at launch.

What happens if my envelope is damaged or doesn't arrive?

Please contact us at [CUSTOMER SERVICE EMAIL] with your name, order information, and a quick description of what happened.

If something went wrong, we'll do our best to make it right.

Can I return my Crafty Hands Club envelope?

Because Crafty Hands Club collections are prepared and mailed as part of a monthly subscription, [INSERT RETURN/REFUND POLICY].

If your order arrives damaged or something is missing, please contact us rather than submitting a return.

Can I share or sell the digital files?

Your Crafty Hands Club digital files are for your personal use.

You're welcome to print additional copies for your own projects, but the original artwork, illustrations, templates, and digital files remain the property of Stained Hands and may not be resold, redistributed, uploaded, or reproduced for commercial use without permission.

Who makes Crafty Hands Club?

Crafty Hands Club is created by Devyn, the artist behind Stained Hands.

Each collection begins with original ideas, drawings, paintings, and projects created specifically for the club. The physical collections are then printed, assembled, and packed by hand.

It isn't a mass-produced craft box.

It's happy mail from one creative person to another.

Still have a question?

Send us a note. We'd much rather answer your question than leave you wondering.

[ CONTACT US ]

Or, if you're ready to make something:

Your next creative afternoon is waiting.

Original art. Something new to make. A little surprise in your mailbox every month.

$13/month · Digital kit included free

**[ JOIN THE CRAFTY HAND